Refund policy
Return & Refund Policy
Last Updated: June 2026
Due to the nature of cosmetic and personal care products, all sales are final.
For hygiene and safety reasons, we do not accept returns, exchanges, or refunds on opened, used, or unwanted products.
Damaged or Incorrect Orders
If your order arrives damaged or if you receive the wrong item, please contact us within 7 days of delivery.
Please include:
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Your order number
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A description of the issue
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Clear photos of the product and packaging
If approved, we will provide a replacement or refund at our discretion.
Refund Eligibility
Refunds or replacements may be issued only in the following situations:
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You received the wrong product
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Your item arrived damaged
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Your order was not delivered due to an error on our part
Refunds are processed back to the original payment method and may take 5–10 business days to appear, depending on your financial institution.
Contact Us
For assistance regarding your order, please contact: