Contact Information

We'd love to hear from you.

If you have questions about your order, our products, shipping, or any of our policies, please contact us using the information below.

Email: hellojvcollective@gmail.com

Customer Support Hours:
Monday – Thursday
9:00 AM – 5:00 PM EST

Please allow 1–3 business days for a response. During product launches, promotions, or holidays, response times may be slightly longer.

For questions regarding an existing order, please include your order number in your message so we can assist you as quickly as possible.